Updating an imported channel
To import new messages, edits, reactions, and attachments generated after a previous channel import use the /jeli import command again, and select “Add more messages to an Opportunity.”
There are two options for importing messages:
Option 1 - Select the channel you wish to import messages from, then select "Yes... Grab all messages from this channel" and we will pull an any messages that have happened since your initial import.
Option 2 - Select "No...Let me specify a start and end time for this incident" to specify a specific timeframe of messages you would like to import into the Opportunity.
📣 If you initially imported a selected timeframe, and choose to now import the entire channel, the /jeli import command and option to "Yes... Grab all messages from this channel" will cause Jeli's IR Bot to pull in everything else that occurred in the channel before and after that timeframe.