How to import a Slack message or thread
Lesleanne Blakeley avatar
Written by Lesleanne Blakeley
Updated over a week ago

With the Jeli Slack app you can create a new Jeli opportunity from a single Slack message or you can import a message or thread into an already existing Jeli Opportunity by clicking on the three dots to the right of the message and using the Jeli Slack message shortcut to “Import message or thread.”

If you do not see the Jeli Slack message shortcut to “Import message or thread” select “More message shortcuts…” and search for Jeli. Once you use the shortcut, it will be suggested to you in the future.

After the shortcut has been selected you will be prompted to either update an existing investigation, or create a new one.

From there you will name the incident and provide a description.

Once the opportunity is created it will be linked in an ephemeral message (a message that will disappear over time) that only you can see in the Slack channel you created the opportunity from.

If you imported a message or thread you will see this appear in Narrative Builder as another channel like shown below:

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