Follow the instructions below to get set up with Jeli's Opsgenie integration. If you run into any issues, reach out to firstname.lastname@example.org and we'd be happy to help!
How to create an Opsgenie Account Key:
In Opsgenie, navigate to
On the left nav bar, scroll down to the
App Settingssection and click
API key managementunderneath.
On the page that appears, click
Add new API key
In the modal
Add new API key, give your new account key a name. It’s helpful to name it with something related to Jeli, as it’s more secure to only use it within Jeli.
Access rights, make sure to check all four boxes:
Create and update
Copy the generated key to your clipboard.
Add API key.
Jeli Setup for Opsgenie
Adding Opsgenie Account Key for Jeli IA
In Jeli, click
Settingsin the left nav
Integrationspage click the button
Connect Opsgenieunder the
In the input box labeled
Account API key, add the account key generated in Opsgenie and click Submit.
Congrats! You’ve set up Opsgenie in Jeli for Incident Analysis work. 🎉
Creating an Opsgenie Integration Key for Jeli IR
Integration keys allow you to page to an Opsgenie team through Jeli’s IR bot. If you’re on a non-enterprise tier, Opsgenie requires you to create an integration key for each team.
Find your Integrations:
If you have an existing integration:
If you don’t yet have an existing integration:
Adding Opsgenie Integration Keys
You can add multiple Integration keys from Opsgenie, depending upon the account plan with Opsgenie you have. Specifically, OpsGenie Enterprise plans can use one integration key for all teams, but if you wish to page through
/jeli escalate in Slack and are on a lower tier in Opsgenie, they will require a separate integration key per team.
In the left nav, click
Settings. By default, this will display the
Integrationspage for Jeli.
In the Opsgenie section, click Connect Opsgenie.
Make sure you’ve added your Account API key (see Adding Opsgenie Account Key in Jeli above). You should see under
Account API Keythe domain you’ve connected, a date, and by whom.
Integration API Key, click
+ Add integration key.
In the row that appears, add the team name associated with the key and the key itself. If you have multiple integration keys, you can add them all at once.
Connect accountto save.