📣 For more details on workflow features check out Overview of Workflows.
Create a new workflow
Select Create Workflow
Add a name for the workflow describing what it does
Add a trigger to determine what action initiates the workflow
Add conditions around which incidents this workflow should run for (Optional)
Add a frequency for how often during the incident it runs
Add an action for the workflow to perform.
Edit Workflows
Select an existing workflow
From the dropdown menu on the right side, select
EditMake any changes to the workflow, and save when done.
Duplicate Workflows
Select an existing workflow
From the dropdown menu on the right side, select
DuplicateA duplicate workflow will be created
Edit window will open to change any parameters for the duplicated workflow before saving it.
Delete Workflows
Select an exising workflow
From the dropdown menu on the right side, select
Delete