With an active PagerDuty integration, Jeli can show you who was on call during an incident and what alerts PagerDuty sent, allowing for a more complete representation of the incident. Jeli queries the PagerDuty API when opportunities are created, and will show you all alerts that fired from 30 minutes before your opportunity started until 30 minutes after it ended.
To integrate with your PagerDuty instance click “Connect an account,” this will take you to a page with a link to install, which will redirect to PagerDuty for you to select your region and log in, doing so connects PagerDuty to Jeli.
No specific admin/manager PagerDuty permissions are required.
If you run into any issues during setup, reach out to firstname.lastname@example.org or live chat from any screen in Jeli, we're here to help!