Glossary of IR Bot Slack Commands!
🐣 Getting Started with the IR Bot
Contextual help: /jeli help
Set Up: /jeli settings
If you forget everything else: /jeli
🚨 Creating an Incident
Open a new incident: /jeli open
Add a summary to an incident: /jeli summary
Add a severity level to an incident: /jeli sev
🥐 Assigning Incident Roles
Set or Update an incident commander: /jeli ic
Set or Update a communications lead: /jeli cl
📣 Updating an Incident
Update the status of an incident: /jeli status
Update the status of an incident: emoji or message shortcut
Update an incident’s stage: /jeli stage
Create follow ups: /jeli remind
Add a link to an incident: /jeli link
Create and link jira tickets: /jeli jira
🔦 Finding information during an incident
Get the overview for a current incident: /jeli info
Get the full list of statuses for an incident: /jeli history
Get a list of follow ups created: /jeli reminders
Get a list of active incidents: /jeli active
🎁 Wrapping up an incident
Set an incident’s stage to mitigated: /jeli stage
Address follow ups
👋 Closing out an incident
Close out an incident in a mitigated stage: /jeli close
Close out an incident in an investigating or identified stage: /jeli close
🥷 Running a demo incident
Run a demo incident: /jeli demo