Updating an imported channel
Chloe Moreno avatar
Written by Chloe Moreno
Updated over a week ago

Updating an imported channel

To import new messages, edits, reactions, and attachments generated after a previous channel import use the /jeli import command again, and select “Add more messages to an Opportunity.”

Select the channel you wish to update, then select to either grab all messages from this channel, and we will pull an any messages that have happened since your initial import. Or, select to specify a broader start and end time for this incident if you would like to import more than initially selected.

If you initially imported just a selected timeframe, and choose to now import the entire channel, it will pull in everything else that occurred in the channel before and after that timeframe.

Did this answer your question?