Assigning Incident Roles

Assigning Incident Roles

Set or Update an incident commander: /jeli ic

Select to assign anyone in Slack as the main point of contact for incident coordination. Anyone can use this command in the incident channel to claim or pass off the incident commander responsibilities.

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When an incident commander is set, it updates in the overview, broadcast channels, and sends a message in the incident channel pinging the assignee. To quickly assign without opening a dialog box use /jeli incident-commander [@username|me]

Aliases: /jeli incident-commander, /jeli set-ic

Set or Update a communications lead: /jeli cl 

Select to assign anyone in Slack as the main point of contact for incident communication. Anyone can use this command in the incident channel to claim or pass off the communication lead responsibilities. When a communications lead is set, it updates in the overview, broadcast channels, and sends a message in the incident channel pinging the assignee.

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To quickly assign without opening a dialog box use/jeli communications-lead [@username|me]

Aliases: /jeli communications-lead, /jeli set-cl

Want to know more? Go to the next doc in this series: Updating an Incident