Assigning Incident Roles
Set or Update an incident commander: /jeli ic
Select to assign anyone in Slack as the main point of contact for incident coordination. Anyone can use this command in the incident channel to claim or pass off the incident commander responsibilities.
When an incident commander is set, it updates in the overview, broadcast channels, and sends a message in the incident channel pinging the assignee. To quickly assign without opening a dialog box use /jeli incident-commander [@username|me]
Aliases: /jeli incident-commander, /jeli set-ic
Set or Update a communications lead: /jeli cl
Select to assign anyone in Slack as the main point of contact for incident communication. Anyone can use this command in the incident channel to claim or pass off the communication lead responsibilities. When a communications lead is set, it updates in the overview, broadcast channels, and sends a message in the incident channel pinging the assignee.
To quickly assign without opening a dialog box use/jeli communications-lead [@username|me]
Aliases: /jeli communications-lead, /jeli set-cl
Customize Roles
You can also create customized roles too! Under our Incident Response Configuration Settings, learn more here [LINK GOES HERE]..
